Privacy Policy
TimeTaco (“we” or “us”) highly value and respect your privacy and your rights to your personal information. This privacy policy (“Policy”) outlines the way TimeTaco collects and process your Data. We want to make sure that you are aware of the way we operate and the options available to you when accessing or using our web site and the Services we provide.
References to “you” in this Policy, as well as in our Terms of Service, means you or any entity you may represent in connection with your use of our Services.
Please take a moment to read our Policy, as well as our Terms of Service. {{/* If you have any questions or concerns, feel free to email us at support@timeta.co. */}} If you do not agree with this Policy do not access or use our Services.
If we make any major changes in this Policy, we will send you an email with the new version, but we insist, come visit us from time to time to keep yourself updated about it.
Definitions
As used in this Policy:
“Services” means the services we provide through our Software;
“Web Site” means this platform, or “https://timeta.co/”, adopted to operate our Services;
“Data” means any information collected from individuals, generally, apply to any information;
“Personal Data” means any personal information collected from an individual that identifies a natural person concerning an identified or identifiable natural person (i.e. email, date of birth, name).
“Processing” means any operation or set of operations that uses personal data autonomously or not;
“Profiling” means a type of processing that uses personal data to analyze some aspects related to a natural person’s life;
“Controller” means any natural or legal person, whether public or private, in charge of decisions on the processing of personal data;
“Processor” means any natural or legal person, whether public or private, who processes personal data on behalf of the controller;
“Recipient” means any natural or legal person, whether public or private, for whom the personal data collected are reported to;
“Third Party” means any natural or legal person, whether public or private, under the control of the controller or the processor, is authorized to perform the processing of personal data.
“GDPR” refers to the Regulation (EU) 2016/679 (General Data Protection Regulation).
“CCPA” refers to the California Consumer Privacy Act.
What Data do we collect and through which technical means?
All the information required and processed by us, as the controllers, are adequate, limited and necessary for our Services. We collect Data in different ways and use different technical means. To explain in a more transparent/easy way we divided the aspect of Data in two ways such as appointed on definitions topic above:
Personal Data: We only collect Personal Data directly from you. When you register and use our Web Site, you voluntarily give us:
- Email address
- Name
All the information above can be changed and/or updated by you any time.
Once you registered and started using our services, you will be giving us permission to treat your personal data.
Data: Indirectly and/or automatically generated or collected information that does not contain any personal information. We use those Data to improve your user experience. For example, your IP address and User Agent, as well as:
- User ID - our Backend software automatically generate your User ID. Therefore, we use it to identify you in our system. You cannot modify your ID through our system.
- Cookies - consist of files with small amount of data that contain no personal information, commonly used as an anonymous unique identifier. When you simply visit our Web Site, we set them in your browser automatically. We use them to provide basic features of our Services. However, you can set your browser to refuse cookies. Nevertheless, certain features of our Services may not function properly without them.
Third parties we share your Data with
To provide our services we need to share some of your Data with third parties. However, we only share the information if compliant to the following conditions:
(i) with a legitimate purpose;
(ii) for specified reason;
(iii) only to those who are compliant to GDPR, having appropriate privacy and security procedures.
As said before, transparency is one of our biggest value, so we assure you we only share directly your information to the following platforms and exclusively for the reasons appointed.
- Sendgrid – We use Sendgrid as our transactional email tool to send emails to our users. TimeTaco provides your email address, name and team name. You can read more about their privacy procedures here. https://www.twilio.com/legal/privacy
We also use other third parties, which we don’t directly provide information. Nevertheless, they only collect Data from our users to provide their services. As said before, all third parties have great concern and protocols for protecting all the Data collected from you.
- Matomo - We use Matomo to collect and analyze Web Site usage to improve our Services. Your can read more about their analytics procedures here: https://matomo.org/terms
- Gravatar - An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/
Once you registered and started use our services, you will be giving us permission to share your data with the third party nominated above.
We assure you that we will provide our best efforts to assure that our services will be delivered in a manner that ensures appropriate security and confidentiality of your personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.
Because of that, we will only share the data that you informed to us with the third party nominated above. If we eventually need share your personal data with an entity that were not listed above, we will inform and ask your permission.
Despite the sharing of your personal data with the third party nominated above, we do not authorize them to use it to any other purpose than they were hired for.
We clarify that we can not be responsible for the attacks of hackers or any other abnormality related to the reach of the international standards of performance and security of the internet.
Children Privacy
If you are under eighteen (18) years of age, then please do not use or access our Services. We do not knowingly collect or maintain Personal Information from persons under eighteen (18) years. If we learn that a person under eighteen (18) years has registered in our Web Site, their Personal Data provided to us without their parents or guardian communication we will cancel that user’s account and delete their Data.
How do we protect and where we host your Data?
We use the best procedures of security to your Personal Data collected and processed by us to guarantee your rights of protection and confidentiality. The Data collected by us is stored on external servers located in US East. Such Data is processed and dealt in a restricted and careful manner with appropriate technical and organizational measures required by the GDPR to safeguard the rights and freedoms of our users. Our goal is to keep your privacy and personal information and to avoid any breach.
Your rights and our procedures
As highlighted above, you have rights related to Personal Data, as described:
- Access to your Personal Data at any time;
- Edit your account details, making sure your Personal Data is updated;
- Access updated information about your Personal Data held by us and the adopted technical means;
- Request restrictions to your Personal Data processing or deletion;
- Report any infringements to our policy and procedures.
In compliance with the CCPA, we will not incur the following conducts: Selling personal information; retaining, using, or disclosing personal information for purposes other than as required for the services we provide to you; and Retaining, using, or disclosing the personal information outside of the direct relationship that we have with you; all as set forth and described in the CCPA, as applicable.
Please note that any breach or leak of Data will be reported by email and at our Web Site on a timely manner.